Returns

It is very important to us that you have a pleasant shopping experience, and that you are completely satisfied with your Royal Jelly Harlem purchase.

If for any reason you are unhappy with your purchase, we will accept a return of unused or undamaged, full priced merchandise within 10 business days of the delivery for exchange or store credit only. A store credit will be issued in the amount of item (s) purchased. Shipping and handling charges are not included and are non-refundable.

To receive your exchange or store credit, the merchandise must be returned in the same packaging and condition in which it was received. We will not accept merchandise that has been worn or used. In such cases the merchandise will be returned to the customer.

If your shipment appears to be damaged, please notify us within 3 days by emailing  royal.jelly.harlem@gmail.com 

Shipping and handling charges are non-refundable.

All sale items are final sale and may not be returned or exchanged. This policy may also apply to various other promotional items or merchandise sold at a discounted price.

TO RETURN AN ITEM

To return merchandise, please direct contact us at royal.jelly.harlem@gmail.com